OFFICE HOURS - 8:00am-6:00pm Monday thru Friday Weekends may be available by appointment

PAYMENT TERMS - Payment is due upon receipt of service being performed.  Invoicing is available upon approval. You may leave cash or check.  Checks are preferred, please make them payable to AGreenMaid.  Overdue accounts will be assessed a late charge of $30.00 per 30 days.  At this time we are not accepting credit cards, unless you have a Paypal account.  We will let you know when it will be available.

CANCELLATION AND NON-ENTRY POLICY- Please be courteous and give us at least 24hrs. notice.  We understand that circumstances beyond our means can occur, however if you cancel the appointment less than 24hrs. in advance you will be charged a $35.00 fee.  If you make an appointment and we show up unable to enter your home, you are responsible for the full amount of the cleaning service.

SUPPLIES & EQUIPMENT - All supplies and equipment is maintained by AGreenMaid.  All cleaners are vegetable based, and free of dyes.  We have separate vacuums, mops, buckets, and cleaners for homes with pets.

FIREPLACES - At this time, we do not offer fireplace services. 

LAUNDRY - Laundry services are available for an extra fee.  Please contact us if you are interested in this service.  We would be happy to give you an estimate based on your needs.

PETS - We love Fido & Fluffy!  If you have pets and are requesting a quote, please specify in your remarks when you contact us so that we may give you an accurate estimate.  Note:  Pets are not an additional charge, however it may require additional time necessary to eliminate as much pet hair as possible.

DAMAGES - We are licensed and insured.  We take full responsibility to correct what damages may occur in your home or office caused by our cleaning technicians.  It is your responsibility to notify AGreenMaid immediately if you feel that our staff has caused damage to your property.  If something is broken, do not throw it away, as we will need to document the item(s).  We do not accept liability for previously broken items.

SATISFACTION POLICY - The customer comes first!  It is AGreenMaid's number ONE priority that you are satisfied.  We have quality control spot checks.  You may receive a phone call after the service or postcard requesting that you rate your service.  We proudly stand behind our work with a 100% satisfaction guarantee.  Please contact us promptly within 24 hours if you are unhappy with the service we have provided.  If there are specific areas, previously discussed, that you feel we overlooked, we ask that you do not clean those areas.  We will proudly have someone report to your home or office within 24 hours to re-clean the areas of concern.

**BY ACCEPTING AGREENMAID APPOINTMENT, THE CLIENT ACKNOWLEDGES THAT THEY HAVE READ, FULLY UNDERSTAND, AND AGREE TO ALL AGREENMAID POLICIES.**